News Bulletin, June 2007
Microsoft Gold Certified Partner Welcome to the Centralis Bulletin for July - celebrating newly awarded Microsoft Gold partner status.

Many customers and partners have asked for regular feedback on our current research and development – and the new solutions Centralis is bringing to the marketplace.

Standard Life presented one of the key case studies at Citrix iForum 2007 - the sixth Centralis customer to do so in recent years.  Covering secure remote access, VDI, branch office and international solutions, the case study gave a compelling insight into the benefits of a strategic roadmap, with the flexibility to draw on solutions from multiple vendors - and also the benefits of working with Centralis as a strategic partner.

Details of all Centralis services can be found at www.centralis.co.uk, or via your Centralis account manager.  This bulletin offers a quick update on our key focus areas.
 

What is an Agile Enterprise?
Agile Enterprise summarises the ability of an organisation to respond to technology or business change.  To be truly agile means combining a number of different skills and capabilities into an overall service delivery capability.  On Demand computing and Software as a Service are examples of how the concepts have been "packaged" to create commercial products which combine hardware, software and services.

Working with Centralis, the Agile Enterprise can be:

  1. Responsive: Able to issue new or updated application and desktops to the business in minutes
  2. Flexible: Connecting users with their applications and desktops wherever they are - and whatever the client device
  3. Secure: Responsive to the need to control access to data, applications and services based on comprehensive end-point analysis
  4. Cost-Effective: Delivered to budget and measured against planned Return on Investment
  5. Robust: Built with business continuity as inherent design principle
  6. Measured: Subject to appropriate governance, audit and service delivery / SLA reporting
  7. Managed: Covered by suitable maintenance and support procedures with updates controlled by appropriate Change Control

How well does your existing solution rate?  If you see room for improvement in any of these areas, please contact us to find out how Centralis can help.

More News...
 

About Centralis
Latest News
About Us
Methodology
Strategic Partners
Latest Products
Harvester 4.2
Events
Don't miss our unique "next generation" seminar integrating streaming and desktop virtualisation (VDI) with advanced access control!
Events
New Partnerships Announced
Centralis continues to develop new partnerships and improve existing ones.  This investment is a critical part of the company's growth plan and commitment to offer independent advice to customers.  Latest developments are summarised below:

Microsoft Gold Status Awarded

Centralis is delighted to announce that Microsoft has accredited us as a GOLD Partner, with a specialities in Active Directory, Identity Management and Systems Management. This has been awarded due to a combination of the highest technical qualifications, fantastic customer reference case studies and an outstanding independent customer satisfaction survey (see below).

Click here to find out more……


Centralis - the UK's first Thinstall Platinum Partner!

Centralis has been appointed as the UK’s First Platinum Partner.  Thinstall allows you to package your software into a single EXE that runs in user-mode without installation or changes to the local desktop's registry and file system.
 
Click here to find out more...


Ardence partnership adds "Streaming on Demand"

Centralis has been accredited by Ardence as one of only a handful of UK Partners. Ardence, recently acquired by Citrix, enables IT to become more agile by delivering operating systems and applications on-demand from the network to desktops, servers and device. Ardence has a major role to play in VDI and delivery of OS streaming.   
 
Click here to find out more ……


SafeWord deal means more cost-effective security

SafeWord   Centralis is delighted to announce that we are now a Silver Partner for Secure Computing. SafeWord is Secure Computing's leading two-factor authentication solution, allowing you to easily and cost-effectively eliminate the password risk. SafeWord offers flexibility, scalability, and ease of use and is used by thousands of organisations and millions of end users worldwide every day.

Click here to find out more…

More News...

 

Core Services

 
Infrastructure Refresh

 
Application Delivery Services


 
Desktop / VDI solutions

 
Secure Remote Access


 
Flexible & Mobile Working


 
Support & Managed Services
Hot Topics

 
Top 10 Issues for 2007
Customer Satisfaction under the Spotlight
Earlier this year TNS Prognostics, a global leader in customer research-based consulting, conducted a customer satisfaction survey of Centralis customers on behalf of Microsoft as part of out Gold certification process.  Centralis received a 100% customer satisfaction rating, with 95.24% "Very Satisfied" - the highest possible rating.

The detailed results are: http://www.centralis.co.uk/customers/satisfaction.asp, but our favourite quote was "Dealing with Centralis showed us what a terrible service we had been receiving from other suppliers"! 

More News...
 

 
Centralis Continues Service Improvement Program
Centralis has been working hard at improving the quality of our support and managed services via the service desk this year.  Our main problem has been that customers really like the staff and the service, making every change a challenge!

Despite this, we've tried to improve things by bringing on board a full-time service desk manager (who is also an experienced consultant), recruiting additional Microsoft expertise and improving fault resolution targets for most levels of service.  We are also looking to offer new reports and reporting options using our Harvester software and other in-house tools.

More News...
 

 
Centralis has begun working in partnership with a record number of new customers in the last few months.  A warm welcome to the following organisations (in no particular order!):
  • Nuffield Hospitals
  • Royal Marsden Hospital
  • Horsham District Council
  • Fujitsu Siemens
  • Barclays Bank
  • Speedy Hire
  • Cambridgeshire Constabulary
  • North Thames Constabulary
  • F&C Investments
  • Historic Royal Palaces
  • Wealdon District Council
  • Places for People
  • Surrey County Council
  • Department of Public Works, Canada
 
What Next?
For more details on any of these services, please contact your account manager on 01564 795911 or Rob Greenslade (Sales & Marketing Manager) at Rob_greenslade@centralis.co.uk.
 
Centralis Ltd.

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