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Citrix XenApp Case Study - Local Government

Surrey County Council

Centralis Case Study for Surrey County Council
 

New Horizon Project delivers benefits for mobile and office workers

"Centralis’ proven track record in delivering Citrix-based solutions in complex environments was key to the success of the project”
Peter Sullivan, Technical Architect at Surrey County Council

Case Study Features: Citrix XenApp, Citrix Edgesight, Flexible Working, Centralis Consultancy & Bespoke Software

Summary

Surrey County Council is working with Centralis to roll out a new desktop strategy for 8,000 users, ten per cent of whom are mobile. Underpinned by Citrix, the implementation will result in Surrey County Council replacing more than half of its existing 6,000 desktops across 300 sites with thin-client terminals during 2009.

“  We recognised that our desktop strategy was becoming unwieldy and out-of-date and we needed to ensure that application upgrade and management costs didn’t escalate. "

Peter Sullivan, Technical Architect, Surrey County Council

About the Customer

Surrey County Council provides services to 1.1 million Surrey residents, and its Information Management and Technology (IMT) department delivers IT to 8,000 users. Surrey County Council is ranked number 83 in CIO Magazine's Top 100 users of IT in the UK.  With services covering education, health, environmental services, social service and fire and rescue, the authority covers over 300 sites for I.T. use across the county.

The Challenge

The Council required a new system to replace a legacy environment built on PCs running Windows 2000.  Owing to a growing need for users to be more mobile and performance issues at some sites, and to reduce power requirements and costs, the County Council found that it needed a different solution.

The Local Authority also uses SAP for finance, procurement and HR and when a client upgrade was required, the software was too big to roll out using traditional methods. 

" Centralising all our servers and file storage in one place will improve accessibility and productivity levels. "

Peter Sullivan, Technical Architect, Surrey County Council

The Centralis Solution

The Benefits to the Customer

The Local Authority is planning to implement a mobile solution on top of this that will improve performance levels for mobile workers while helping to cut costs across the organisation. The system will be compatible with Government Connect security requirements.

“Surrey County Council is one of the largest and most progressive Local Authorities in the country. It is imperative that its IT systems are flexible, agile and secure to allow it to continue providing first-class services into the next decade and beyond,” said Rob Greenslade, sales director at Centralis. 

“We recognised that our desktop strategy was becoming unwieldy and out-of-date and we needed to ensure that application upgrade and management costs didn’t escalate,” said Peter Sullivan, technical architect at Surrey County Council. “Operating across 300 sites, we also needed a greater degree of flexibility.

Centralising all our servers and file storage in one place will improve accessibility and productivity levels – Centralis’ proven track record in delivering Citrix-based solutions in complex environments was key to the success of the project.”

Multimedia

Please note that you will need Windows Media Player to view this video.

News Coverage:

http://www.itpro.co.uk/611764/council-broadens-horizons-with-virtualisation-project

http://www.computing.co.uk/computing/analysis/2244520/surrey-seeks-desktop-horizons

http://www.publictechnology.net/content/20437

http://www.cbronline.com/news/surrey_council_searches_horizon_for_new_desktop_strategy_240609

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