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Centralis > Our Customers |
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Customer Satisfaction
Results of the independent Centralis customer satisfaction survey conducted by TNS Prognostics on behalf of Microsoft.In our most recent customer satisfaction survey Centralis received a 100% overall customer satisfaction rating, with 95.24% "Very Satisfied" - the highest possible rating. More than 80% also said that they would recommend Centralis' services to others. Highest strength ratings were given to: "Quality of Consulting Services" 8.25/9 "Quality of communications with customer" 8.14/9 "Ease of Doing Business" 8.10/9 (Rated 1 to 9. where 1 is unacceptable and 9 is outstanding) Centralis came in the top 15% of Microsoft partners the the UK in terms of overall customer satisfaction, with a score of 195 out of a possible 200. Surveys were completed by a wide range of Centralis customers across public & private sector customers, whose comments included:
The survey was carried out by TNS Prognostics, a global leader in customer research-based consulting, who conducted the customer satisfaction survey on behalf of Microsoft. 112 Microsoft Certified and Gold partners participated, inviting customers to share their comments and experience via a structured, web-based questionnaire, producing some revealing quotes: For more customer comment, please see our feedback page. |
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