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Citrix Health Checks

The performance of a Citrix environment depends on the effective application and enforcement of standards.  Centralis use a combination of years of experience and unique diagnostic and reporting tools to check the standards of servers across the farm against established Citrix best practice.

Citrix Health Checks from Centralis

Centralis regularly carry out health checks for customers, often at the request of vendor consulting and on some of the UK's most prestigious Citrix installations.  Using a unique a toolset developed to deliver scheduled Citrix Quality Assurance reviews for Managed Services customers, Centralis review a comprehensive range of current settings against defined standards and best practice.  This structured process ensures quality, reliability and consistency of service to end-users. The result of the health check is a structured report of findings and recommendations.

Centralis have been able to provide product knowledge and practical advice to understand the benefits of correctly configuring the management services for Citrix deployments such as load balancing and licence management, which has made the service more resilient." Toni Lord, Desktop and Servers Lead Service Manager, Tesco

Where a customer has specific issues which require urgent investigation, Centralis can extend the Health Check to not only identify and diagnose the issues but resolve them.

A Centralis Citrix Health Check report will typically cover the following:

Citrix Health Check: Executive Summary

  • Non-technical summary of our main findings and recommendations

Citrix Health Check: Analysis & Recommendations

  • Applications (Delivery, Installation and Functionality)

  • BIOS, Device & Network Drivers

  • Windows Components & Operating System settings

  • Drive Permissions

  • Physical Memory

  • Microsoft Critical & Security Updates

  • Citrix XenApp (Presentation Server / MetaFrame) Version, Service Packs and Hotfixes

  • Security Solution

  • Citrix Connection Configuration, Farm & Server settings

  • Citrix IMA data store & server load management

  • Registry Optimisation

  • User Profiles

  • Scheduled Reboots

  • Printing

  • Standardisation of Application Installations

  • Limiting Application Instances / Isolation environments

  • Compression and Bandwidth Control

  • Memory Optimisation & CPU Utilisation Management

  • Systems Maintenance & Updates to Change Control Procedures

The level and detail of analysis and recommendations will depend on the size of the customer environment, the level of detail requested and the scope of the engagement.

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Secure Web Delivery Assessment

Under the service, Centralis will carry out an investigation at the customers site in order to complete a report on the options and recommendations for secure web access.

This report will typically cover the following:

·          Existing security architecture including firewalls

·          Existing web provisioning and Citrix solution

·          Options for secure web delivery of applications

·          Centralis recommendations for service delivery

·          Any additional services or infrastructure required to deliver the service

Based on the report, Centralis will schedule a visit to the customer’s site to install and configure the recommended solution.

Under the standard service, this visit will include the option to book on-site for the Centralis consultant, covering the following:

·          Installation & configuration of Citrix web services software and security software

·          Integration of the solution with the customers existing firewall / security solution

·          Optional integration of the solution with the customers directory services

Following the on site consultancy, Centralis will prepare a detailed report on the work carried out and the configuration parameters applied.  An introductory support contract is also included, to provide up to ten hours of post implementation support.

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Virtualisation Infrastructure Assessment

The service is designed for companies planning server consolidation projects who need guidance on sizing requirements and justification of expenditures to facilitate consolidation via virtualisation. The service will estimate potential cost savings through server consolidation and provide an estimate of the required server hardware and VMware virtual infrastructure licenses that will be required. The Centralis service leverages VMware Capacity Planner for data collection, scenario creation, and optimisation analysis.

Service Summary

Centralis will gather up to 30 days of system and performance data on existing x86 servers in your environment. To collect the data, a consultant installs VMware Capacity Planner Data Manager at one site (up to 4 collectors).

Centralis will analyse data on up to 200 existing x86 servers. Centralis will then provide a server consolidation and virtualisation assessment report including recommendations.

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